Welcome back, [First Name]
EVHS Homeowner Portal
Premium Member
Your membership provides dedicated operational oversight, streamlined service access, and expert property management resources designed exclusively for Encore homeowners.
Book a Service
Schedule property maintenance or arrival prep.
Included Services
View your current membership benefits.
Update Property Info
Manage your home’s operational details.
Request Support
Immediate operational or technical assistance.
Additional Services
Explore on-demand concierge options.
Contact EVHS
Direct line to your management team.
Membership Tier
Premium
Active Status
Monthly Visits
4 Included
Per calendar month
Turnover Oversight
Unlimited
Full guest turnover cycles
Rapid Response
Priority
2-hour SLA window
Member Discount
15% Off
On additional services
Priority Level
Elite Tier
Concierge white-glove support
Included Services
The core oversight services included in your homeowner membership plan.
Monthly Property Inspection
A comprehensive multi-point check of your home's exterior, interior, and mechanical systems.
Fire & Safety Compliance
Regular functional tests of smoke detectors, extinguishers, and emergency safety equipment.
Turnover Oversight
Verification of cleaning standards and supply levels between guest bookings.
Rapid Response
On-site attendance for emergency alarms or urgent maintenance requests.
Homeowner Arrival Preparation
Setting temperatures and testing access before your personal arrival.
Vendor Coordination
Managing access and oversight for your approved secondary service vendors.
Weekly Walkthroughs
Premium/Elite
Frequent checks for high-activity properties or peace of mind.
Guest Arrival Check-Ins
Premium/Elite
Physical verification of guest entry and initial property orientation.
EVHS is a membership-based operational support platform dedicated to the success of your investment. Explore our curated selection of add-on services and specialty oversight options available to our elite members.
Professional Staging & Detailing
Deep-dive interior coordination and refresh cycles to keep your property at showroom standards for high-value guest arrivals.
Specialty Operational Support
Technical system oversight including smart-lock integrations, calendar automation troubleshooting, and infrastructure auditing.
Customized Vendor Coordination
On-site management for complex specialty projects, renovations, or unexpected infrastructure repairs requiring physical oversight.
Property Information
Ensure your concierge team has the most accurate details for your Encore property oversight. Please keep these logistics up to date.
PROPERTY LISTINGS & ADDRESS
Property Address
Airbnb Listing Link
VRBO Listing Link
ACCESS & CONNECTIVITY
WiFi Network & Password
Smart Lock / Key Information
KEY CONTACTS
Emergency Contact Information
Primary Cleaner / Housekeeping Contact
Preferred Vendor Contacts (Pool, Lawn, Pest)
Gate Access / Community Codes
Guest Protection & Automation
Ensure a seamless and secure experience for every arrival. Our platform automates guest protection setups, rental agreement workflows, and calendar synchronization across major channels. With integrated support for Stripe and ChargeAutomation, we handle security deposit workflows and professional integration management so you can focus on ownership, not operations.
Guest Protection Setup
Professional verification and insurance workflows.
Rental Agreement Automation
Legally compliant digital signature collection.
Calendar Synchronization
Live inventory management across Airbnb & VRBO.
Security Deposit Management
Automated holds and releases via Stripe.
Airbnb/VRBO Integration
Expert technical setup for all listing platforms.
Documents & Resources
Access your essential operational documents, property guides, and membership resources in one secure location.
Operational Resources
Homeowner Support Documents
Request Assistance
Submit an operational support ticket for your property.
Support & Assistance
Emergency Support
For urgent property issues requiring rapid response, please contact EVHS directly using your designated member support channels.
Rapid Response Line
407-747-9278
Connect with EVHS
Primary Support
Member Portal Support Requests
hello@enchantedvhs.com
Rapid Response
407-747-9278
Optional Live Messaging
WhatsApp Support Chat