Welcome to EVHS | Premium Membership

Included in Your Premium Membership
 

Priority Service Status

Premium Members receive prioritized scheduling over Standard & Essential Membership properties for operational support and urgent requests.
 

Monthly Property Inspection & Reporting

• Monthly home inspection with photo documentation

• Ongoing visibility into overall property condition

• Additional oversight for remotely managed homes
   

Monthly Fire & Safety Compliance Check

Includes:

• Verification of required safety items

• Guest safety material review

• Required signage support during onboarding
   

Property Support Visits

Includes up to 6 operational support visits monthly for brief homeowner assistance requests not otherwise covered under separately listed services.
 

Rapid Response Support

Urgent requests receive priority placement with the fastest available scheduling based on operational availability. Premium Rapid Requests are prioritized over Standard and Essential Rapid Response requests that coincide. 
 

Up to 4 Turnover Oversight Cycles Per Month

For short-term rental homes as needed.

Each turnover cycle includes:

• Post-guest inspection

• Inventory verification

• Condition & damage review

• Photo documentation for homeowner records

• Guest readiness inspection prior to next arrival

Staging Included

• Owner-provided supplies: Included

• EVHS-provided supplies: billed at cost
   

Premium Homeowner Arrival Preparation

Available upon request and may include:

• Package & grocery placement prior to arrival

• Thermostat and climate adjustment

• Lights on and blinds positioned for arrival

• Quick visual reset of the home

• Light wipe-down of high-touch areas

• Bed and towel straightening

• Trash removal if needed

• Quick operational check of HVAC, lighting, plumbing, and appliances

• Visual check for leaks or urgent concerns
   

Vendor & Contractor Coordination

Includes scheduling coordination, property access, and on-site coordination assistance during scheduled visits or service appointments.
 

In-Person Guest Arrival Check-Ins

Includes up to 2 in-person guest arrival check-ins monthly, scheduled based on EVHS operational availability.

Additional check-ins available at Premium Member pricing.
 

Weekly Property Walkthroughs

Brief weekly visual walkthroughs to help maintain visibility into the overall condition and presentation of the property.
 

Ongoing Home Presentation Maintenance

Light paint touch-ups and carpet/upholstery spot treatments performed as needed during regular visits to help maintain overall appearance and presentation quality.
 

Independent Oversight & Issue Escalation

Proactive identification and escalation of concerns to help ensure your property, vendors, and operational processes are meeting expectations.
 

Premium Member Savings

Premium Members receive:

25% Off EVHS Services on services not already included in Premium Membership coverage.
 

Important Membership Information

• Services subject to scheduling availability

• Included usage resets monthly

• Additional requests billed at 24% off standard service rates

• Guest check-ins and rapid response subject to operational availability